Information for clients – individuals

“Happy forthcoming New Year!

We wish you wealth, health and prosperity in New Year!

We would like to inform you about our working hours during New Year holidays.

Working schedule and document acceptance process on December 31, 2021 will be as following:

Clients service and cash services in the Branches will be open till 16:00 (Nur-Sultan Time)
Payment documents in Tenge and foreign currency will be accepted till 14:00 (Nur-Sultan time)
Payment documents in Tenge and foreign currency received by the Bank on 29th of December after 14:00 (Nur-Sultan time) will be processed on the next working day — on 5 of January 2022.
In connection with the closing events of the year, we inform you about the temporary unavailability of the following services:

starting from December 29, 2021 18:00 p.m till January 02, 2022 09:00 a.m (Nur-Sultan Time)

money transfer via “Gold Crown” service
money transfer and receiving via “MoneyGram” service
starting from December 31, 2021 14:00 p.m till January 05, 2022 9:00 a.m (Nur-Sultan time)

early deposit cancellation
credit card closure
change credit card limit
opening a credit card
full early loan repayment
Please keep this information in mind while planning your operations on forthcoming New Year holidays.

Thank you for cooperation and banking with us. Wish you all the best in forthcoming New Year!

Sincerely yours,

Altyn Bank”