If you are still not our client

Using Altyn-I app

• Download and install mobile app Altyn-i in Google Play App Store
• Pass registration and make a deposit to your account
• Press button “Open new deposit” on the home page, select terms of deposit applicable for you, send application and receive the answer

For further questions contact support services: +77273305777, +77273565777.

2) Address our bank offices at the following addresses

If you are already our client

1)Log in the personal account via browser or using Altyn-i app

Make sure that minimum amount is available on your account to open deposit (Minimum amount for opening: 10,000 KZT; 25 USD; 2 000 GBP; 2 000 EUR)

If you have logged in your personal account via browser: Press “+” button on the home page in Section “DEPOSITS”, select terms, send application and open deposit

If you have logged in your personal account using Altyn-I app Press “Open new deposit” button on the home page, select terms of deposit, send application and open deposit

2) Address our bank offices at the following addresses

To open the deposit, current account with balance shall be available. You can make deposit to the current account by all the means convenient for you:

• In the Bank branches: in cash, in tenge and foreign currency, if the document certifying your identity is available – commission-free.
• In the network of terminal stations or bank machines of HalykBank JSC: in cash, in tenge and foreign currency (USD, EUR) using bank machines with a cash acceptance option (Cash-in option). Enter the entire number (IBAN) of the account opened in our bank (KZ…), or do not enter data, if you have a card opened in our bank – commission-free. Addresses of terminal stations and bank machines: https://halykbank.kz/branches_atm select the required bank machine using filter (acceptance in USD/EUR; 24/7 operation).
• Cashless transfer: from any bank of the Republic of Kazakhstan in the branch or via Internet service using our bank details:

  Bank – Altyn Bank JSC

  BIC/SWIFT: ATYNKZKA

  Business Identification Number: 980740000057

  Full name of recipient

  Individual Identification Number of recipient

  Account: (IBAN) of recipient (KZ…)

  Beneficiary Code: Recipient code (19 – resident; 29 – non-resident)

  Payment Purpose Code: Payment destination

  Commission fee for the transfer is established by the sending bank or service. There is no commission fee for incoming payment in our bank.

• Transfers between the cards of any banks of the Republic of Kazakhstan: cashless transfer in tenge and US dollars via Internet service or using bank machines of the banks of the Republic of Kazakhstan. The transfer is carried out only if the cards are available, by the way of transfer from any Bank card to the Altyn-I card.

  The amount of transfer shall not exceed the amount equal to 2,500 US dollars per one-time transfer, and shall not exceed the amount in tenge equal to 10,000 US dollars per day according to the current rate of exchange. Individual bank limits can be set individually in relation to the amount and number of transfers. Commission fee during transfer using Internet service of our bank: 1 % of the transfer amount (minimum 250 tenge).

• Prompt transfer “Suńqar”: can be carried out in tenge using telephone number from the CenterCredit Bank (on a free basis) and Eurasian Bank (commission fee is equal to 250 tenge). Maximum amount is equal to 500,000 tenge per day and for one-time transaction.
• International SWIFT transfer: without limitations on the transfer amount, in any currency, and from any country. The transfer commission fee is established by the sending bank or service. To carry out transfer, current accounts shall be available for sending and receipt. See our bank details for transfer receipt in Section “Cashless transfer”.

Pay attention to the following fields when opening a deposit:

Deposit payment period (days) – means that the deposit will be paid upon the expiration of 30 calendar days in case of premature termination, or immediately – if 0 is provided.

Accrual of interests in case of premature termination – if 0 % is provided, all the accrued/capitalized remuneration is deducted from the deposit amount, and all the remunerations are cancelled. If a rate equal to percent rate is provided, the remuneration is paid for actual term of deposit placement at the specified rate.

Starting from February 24, 2023, you can partially withdraw money, terminate the deposit (according to the terms of the agreement) that participates in the program. The amount of compensation is fixed for the period from February 23, 2022 to February 23, 2023 inclusive.

• Fixed-term and savings deposits placed in tenge, which had current deposits as of 23.02.2022 with the condition until 23.02.2023, inclusive
• The rules for the payment of compensation do not apply to current and card accounts, as well as to demand deposits and conditional deposits, as well as deposits in foreign currency.

– Compensation will be paid after 23.02.2023

– Payment of compensation will be made to depositors, residents and non-residents of the Republic of Kazakhstan provided that the term of the deposit has not expired, or has been extended one or more times until 23.02.2023, inclusive.

– In case of full withdrawal, early closing of the deposit in the period from February 24, 2022 to February 23, 2023, compensation is not paid.

– In the amount of 10% of the deposit balance as of the end of the day on 23.02.2022

– In case of partial withdrawal of the deposit, for the minim

1. What are the requirements to receive compensation?

um balance, for the entire period of the deposit within 12 months from 23.02.2022 to 23.02.2023

Example of compensation calculation, in case of partial withdrawal:

23.02.22 – balance of the deposit 100,000 tenge

18.04.22 – partial withdrawal from the deposit in the amount of 60,000 tenge, balance of the deposit is 40,000 tenge

20.06.22 – replenishment by 500,000 tenge, balance of the deposit is 540,000 tenge

The compensation payment date is 23.02.2023 – the minimum balance for the entire period of the deposit is taken – in this example, it is 40,000 tenge and 10% compensation is charged on the minimum balance amount, that is, 4,000 tenge.

– It is necessary to submit statement of consent to receive compensation by contacting the branches of the Bank or in the personal cabinet of the Altyn-I service before February 10, 2023, in the required form. Depositors who do not submit the statement of consent will not be compensated.

– Mandatory condition for the accrual of compensation is the preservation of the deposit until 23.02.2023, inclusive.

– If the deposit expires before 23.02.2023, then it can be extended at the request of the client.

The client can submit an application in free form in the following ways:

• in the branch office
• in the personal cabinet

– from the date of entry into force of the Rules for the payment of compensation, all deposits that fall under the Rules are prolonged by the Bank in accordance with the terms of the agreement, in accordance with the Rules

– Money on a deposit that was valid at the end of the trading day on February 23, 2022, the term of which expired and was not extended from February 24, 2022 to October 1, 2022 inclusive, with the consent of the depositor, is placed on a new deposit at least up to February 23, 2023 inclusive, provided that after the expiration of the deposit, which was valid at the end of the trading day on February 23, 2022 and before the placement on a new deposit, the money was not:

seized by the depositor (depositor);

converted into foreign currency.

Example:

The client has a deposit for a period of 3 months, when the client submits an application for auto prolongation, the deposit will be extended every three months until the due date for payment of compensation on 23.02.2023. Further, according to the terms of the contract, the client, if desired, can again stop the auto-renewal; use the deposit, or close the deposit ahead of schedule.

• If a depositor has two or more deposits in one bank, compensation is accrued on all deposits, the maximum amount on all deposits for calculating and paying compensation is 20 million tenge, the maximum amount of compensation, respectively, is 2 million tenge. If the client has deposits of 20 million tenge in several banks, then the client will receive compensation of 2 million tenge in each bank where he has a deposit.

– Payment of compensation will be made at the expense of budgetary funds.

– Compensation will be credited to the current accounts of depositors.

– If you have any questions about the payment of compensation, please contact the Bank’s Contact Center at: +7 727 356 57 77 or WhatsApp +7 771 330 57 77.

– The rules are posted on the website https://legalacts.egov.kz/npa/view?id=14131971