Happy forthcoming New Year from Altyn Bank JSC (SB of China CITIC Bank Corporation Ltd) (further- the Bank)! We wish you wealth, health and prosperity in New Year!
Herewith we inform that from January 1, 2020 till January 4, 2020 (inclusively) are considered as holidays and non-working days in the Republic of Kazakhstan. In this connection, during this period the Bank will be closed for providing services.
Please be informed that on December 31, 2019 Bank will operate as follows:
- Clients servicing and cash services in the Branches will be available till 4 p.m. (Nur-Sultan time);
- Payment instructions in Tenge and foreign currency*, conversion forms, applications for term deposit placement and other letters will be accepted till 2 p.m. (Nur-Sultan time).
payment instructions in exotic currencies (AED, AUD, CNY, SEK, HKD, JPY) are accepted until December 20, 2019.
Please pay attention that cash withdrawal operations dated December 30-31, 2019 for the amounts over KZT 3 000 000, USD 10 000, EUR 2 000, or equivalent in other currencies, will be provided based on requests submitted prior for 3 business days before the proposed cash withdrawal. In the absence of such request, Bank reserves the right to refuse in providing such operation or to apply additional fee.
Due to closing of the year, we kindly ask you to refrain from payments with future value date, passing to 2020.
The Bank will charge monthly fees on December 30, 2019.
Additionally please be informed that account statement as of December 31, 2019 via Altyn Online will be available on January 5, 2020. Statements for the period before December 31, 2019 (not including this date) will be available in the system in a usual mode.
Starting from January 5, 2020 the Bank will operate as usual.
We kindly ask you to coordinate your operating activities in accordance with above-mentioned information in order to avoid any delays in execution of payments and other services during New Year holidays.
We hope for your understanding and thank you for your cooperation! We wish you success in the coming New Year!
Yours sincerely, Altyn Bank